Online Reputation Management
One of the biggest mistakes most small businesses make when DIY-ing their reputation management strategies is not taking a multi-faceted approach. A strong online reputation contributes appreciably to your company’s brand perception. Not only can your reputation entice prospective customers, it can also turn customers into online advocates and drive revenue.
Consistent focus on turning customers into online advocates will help your locations secure a strong online reputation with more positive reviews, higher search rankings and better business results.